Support Library
Zero Trust Networking Explained
Zero Trust is a security model in which nothing is trusted because of where it sits on the network. Every request to a resource is authenticated, authorized and encrypted on its own, using who the user is, the state of their device and the context of the request.
The short answer
Traditional networks were built like a castle: a strong perimeter firewall, and broad trust for anything inside it. Zero Trust drops the idea of a trusted inside. A laptop on the office LAN gets no more access than the same laptop in a café, and every connection to an application has to earn its access through policy.
- Identity first. Access decisions start from a strongly authenticated user and a known device, not an IP address or VLAN.
- Per-request decisions. Access is granted to one resource for one session, and can be withdrawn while it is in use.
- Least privilege. Users and devices can only reach what their role needs, which limits how far an attacker can move after a compromise.
- Assume breach. The design expects that some device or account is already compromised, so it logs and checks everything.
No single appliance makes a network Zero Trust. It is reached by combining identity, device management, network access control, segmentation and monitoring, usually over several years. US federal guidance from NIST and CISA describes it as a journey with maturity stages rather than a switch.
Why the perimeter model stopped working
The perimeter model assumed that users, servers and data all lived inside one building or data center. That assumption has weakened in several ways:
- Work moved outside. Staff work from home and on the road, and many applications are SaaS services that never touch the corporate network.
- VPNs extend the inside. A classic remote-access VPN places the user's device on the internal network, often with reach to far more systems than it needs.
- Attackers move sideways. Once a phishing email or a stolen password gives an attacker a foothold, a flat internal network lets them scan and reach other systems. Many ransomware incidents spread this way.
- Devices multiplied. Printers, cameras, building systems and personal phones share the same networks, and many of them cannot defend themselves.
The term "Zero Trust" was popularized by Forrester analyst John Kindervag around 2010. Google's BeyondCorp project, described publicly from 2014, showed it working at scale by moving employee access to internal applications off the VPN and onto per-request checks of user and device. NIST then defined a vendor-neutral architecture in SP 800-207 in August 2020.
How a Zero Trust access decision works
NIST SP 800-207 splits every access decision into a small set of logical parts. They may live in one product or many, but the roles are always the same: something decides, something enforces, and the decision draws on as many signals as the organization can collect.
The Policy Engine makes the decision, the Policy Administrator carries it out by configuring the enforcement point, and together they form the policy decision point. The policy enforcement point is whatever sits in the path: an identity-aware proxy in front of a web app, a ZTNA gateway, a switch port running 802.1X, or an agent on the device itself. The same decision can be made again at any time, so a device that falls out of compliance or an account that starts behaving oddly can lose access mid-session.
The seven tenets in plain language
SP 800-207 lists seven tenets. Paraphrased, they are:
- Every data source and computing service is a resource to protect, including personal devices that reach enterprise data.
- All communication is secured the same way, whether it crosses the internet or the office LAN.
- Access to each resource is granted per session, with the least privilege needed for the task.
- Access is decided by dynamic policy that can use the user's identity, the device's state, the application and behavioral or environmental signals.
- The organization monitors the integrity and security posture of every asset it owns or that connects to it.
- Authentication and authorization are dynamic and enforced before access is allowed, then re-checked as conditions change.
- The organization collects as much information as it can about assets, network traffic and access requests, and uses it to improve policy.
None of the tenets ban firewalls, VLANs or VPNs. They change what those tools are for: network location becomes one signal among many instead of the reason to trust a connection.
The pillars of a Zero Trust program
CISA's Zero Trust Maturity Model, version 2.0 from April 2023, groups the work into five pillars, each moving through four stages: Traditional, Initial, Advanced and Optimal.
| Pillar | What it covers | Typical building blocks |
|---|---|---|
| Identity | Who the user or service is, and how strongly that was proven | Central identity provider, phishing-resistant MFA, conditional access |
| Devices | Which device is connecting and whether it is healthy | Device certificates, MDM, endpoint detection and response, inventory |
| Networks | How traffic is segmented, encrypted and controlled | 802.1X, segmentation, encrypted DNS and transport, ZTNA gateways |
| Applications and workloads | How each application authenticates users and other services | Single sign-on, mutual TLS between services, secure software delivery |
| Data | Knowing what data exists and controlling access to it | Classification, encryption at rest, data loss prevention |
Three capabilities cut across every pillar: visibility and analytics, automation and orchestration, and governance. In practice that means central logging, policy that can be changed in one place, and someone accountable for both.
Three ways to build it
SP 800-207 describes three broad approaches. Most real deployments mix them.
- Enhanced identity governance. The identity provider is the policy engine. Single sign-on and conditional access check the user, device and risk before each application session. This is where most organizations start, because SaaS applications already work this way.
- Microsegmentation. Workloads or groups of workloads sit behind their own enforcement points, such as host firewalls or switch and hypervisor policies, so a compromised server cannot reach its neighbors. On campus networks, 802.1X and MAC Authentication Bypass place each device in the right segment as it connects.
- Software-defined perimeters. Applications are hidden behind a broker that only builds a connection after the user and device are verified. This is the model behind most ZTNA products.
Each approach needs a strong way to identify devices as well as users. Device certificates are the most common answer, because a private key stored in hardware is much harder to copy than a password or a MAC address.
Where DNS fits
DNS is both a signal and a control point in a Zero Trust design:
- Protective DNS. A resolver that blocks known malicious domains stops many threats before a connection starts, as described in DNS Firewalls and Response Policy Zones.
- Encrypted DNS to a trusted resolver. If devices use DNS over HTTPS or TLS to the organization's own resolver, queries cannot be read or changed on untrusted networks, and the enterprise still sees them. DoH vs DoT vs DoQ compares the options.
- Private names for private apps. ZTNA clients often resolve internal hostnames through their own tunnel or a split DNS view, so internal names never need to be published publicly. Split-Brain DNS covers the trade-offs.
- DNS logs as telemetry. Query logs show which devices look up which domains, which feeds the activity signals the policy engine relies on.
When a policy engine or protective resolver flags a suspicious domain, Website Recon shows when it was registered, by whom, and whether it imitates a domain you know.
A practical order to adopt it
There is no single correct sequence, but many programs follow roughly this order, because each step makes the next one possible:
- Inventory. List users, devices, applications and data, and who needs what. Policy cannot be tighter than your knowledge of the environment.
- Strengthen identity. Move every application to a central identity provider and require phishing-resistant MFA, such as FIDO2 security keys, passkeys or smart cards. US federal agencies were directed to do this by OMB memorandum M-22-09 in January 2022.
- Identify devices. Issue device certificates through your management platform and start using device health in access decisions.
- Control the network edge. Turn on 802.1X for managed devices, use MAB with profiling for devices that cannot run it, and place each class of device in its own segment.
- Replace broad remote access. Move users from full-network VPN access to per-application access, starting with the most sensitive systems.
- Watch and tighten. Centralize logs from the identity provider, enforcement points and DNS, and use them to remove access that nobody uses.
Administrative interfaces, remote access and the systems that hold your most sensitive data give the biggest return. Protecting them first limits the damage of a compromise while the rest of the program catches up.
Common misconceptions
| Claim | Reality |
|---|---|
| "We bought a Zero Trust product, so we are done." | A product can be one enforcement point or one policy engine. Identity, device health, segmentation and monitoring still have to be built. |
| "Zero Trust means no firewalls or VPNs." | Firewalls and VPNs still have uses. What changes is that being behind them no longer grants access on its own. |
| "MFA is Zero Trust." | Strong MFA is a key building block for the identity pillar, but it says nothing about the device, the network path or what the user can reach once signed in. |
| "Zero Trust means users are not trusted." | It means trust is not assumed. Users and devices are trusted for specific access once they have been verified, and that trust is checked again over time. |
FAQ
What is the difference between Zero Trust and Zero Trust Network Access (ZTNA)?
Zero Trust is the overall security model, covering identity, devices, networks, applications and data. ZTNA is one technology within it: a way to give remote users access to specific applications through a broker instead of placing their device on the internal network with a VPN.
Is Zero Trust only for large enterprises?
No. Smaller organizations often get there faster, because they rely on SaaS applications that already use a central identity provider. Requiring phishing-resistant MFA, managing devices and limiting what each account can reach are Zero Trust steps at any size.
Does Zero Trust replace network segmentation?
No. Segmentation is one of the main ways Zero Trust policy is enforced. The difference is that segments are drawn around roles and resources, and membership is decided by identity and device checks such as 802.1X instead of by which wall jack a device is plugged into.
Which standard defines Zero Trust?
There is no single certification. NIST SP 800-207 is the most widely cited vendor-neutral definition of a Zero Trust architecture, NIST SP 1800-35 shows example implementations, and the CISA Zero Trust Maturity Model describes how to measure progress.
Sources and further reading
- NIST SP 800-207: Zero Trust Architecture: section 2.1 lists the tenets and section 3 the logical components
- NIST SP 1800-35: Implementing a Zero Trust Architecture: example builds from the NCCoE, published June 2025
- CISA Zero Trust Maturity Model, version 2.0
- OMB M-22-09: Moving the U.S. Government Toward Zero Trust Cybersecurity Principles
- Google Research: BeyondCorp, A New Approach to Enterprise Security: the 2014 paper describing Google's move off the VPN